Frequently Asked Questions (FAQ)
General
Do you deliver all over Pakistan?
Yes. We offer nationwide delivery across Pakistan.
How long does delivery take?
Most orders are delivered within 2–5 business days. Deliveries to remote areas may take slightly longer.
Do you offer Cash on Delivery (COD)?
Yes. Cash on Delivery is available for most locations across Pakistan.
How can I track my order?
Once your order has been dispatched, you’ll receive your tracking details via SMS, WhatsApp, or email where applicable.
Can I cancel my order?
Orders may be cancelled before they are dispatched. Please contact us as soon as possible if you wish to cancel.
Products
Are your tumblers insulated?
Yes. Our insulated tumblers are designed to help maintain beverage temperatures for extended periods.
Are your shaker bottles leak-resistant?
Our shaker bottles are designed with secure lids to help prevent leaks during everyday use. Properly closing the lid before use is recommended.
Are the products food-safe?
Yes. Products are made using quality materials intended for everyday beverage use.
Returns & Warranty
Can I return my order?
Yes. Returns are accepted within 7 days of delivery, provided the product is unused and in its original packaging.
What if I receive a damaged or incorrect item?
Please contact us within 48 hours of delivery with your order number and clear photos of the product. Our support team will resolve the issue promptly.
Do your products include a warranty?
Warranty coverage varies by product. Please refer to the product page or our Warranty Policy for complete details.